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Choosing the right information system is vital to the succession of any business or organization. This system is not only used to store data but also to produce different reports. There have been many researches done on information systems over time but knowing the effectiveness of a system is important. The system currently in use at the Income Tax Department is the Standard Integrated Government Tax Administration System (SIGTAS). This is also the system in use at the General Sales Tax Department. In order to get a clear understanding of the system and its effectiveness, we decided to conduct an Applied Research on SIGTAS to determine its effectiveness with the work done at the department.
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