Measuring the Success of Open Education Management Information System (OpenEMIS) implemented by the Education Department of Belize

Abstract

The rapid expansion of technology has created the need to evaluate information system performance.  This study makes use of the DeLone and McLean’s Information System success model to evaluate the success of the Open Education Management Information System (OpenEMIS) implemented by the Department of Education in Belize City. The purpose of this investigation is to analyze the overall usefulness and quality of the implemented OpenEMIS software and to determine how successful the software has been in improving the decision making within the Education Department. This research was facilitated by a use of a 50 question survey which was distributed to 30 employees at the Education Department. Results indicated that the usage of the OpenEMIS system within the department has contributed to increase employee performance, better decision making and superior goal achievement of the organization. Thus, OpenEMIS system has proven to be useful to the education sector as it improves effectiveness and efficiency, subsequently, supporting the initial hypothesis.