The Success of a Learning Management System

The University of Belize

Abstract

While there is a great amount of already-conducted research on this particular topic –Information System Success Models, there is still very little that includes the University of Belize’s Moodle system. The study provides an empirical test of a variation of the Delone and McLean Information System Success model with regards to the Moodle system. The six dimensions of the model include: information quality, system quality, service quality, use, user satisfaction and perceived net benefits. Two separate constructs were added to the already existing dimensions – namely: Computer self-efficacy measure and Complementary Technology quality. These were used due to Belize being a developing country. Moodle which is used by the University of Belize, is a web-based system which allows both lecturers and students to upload documents, conduct online classes in the future and both lecturers and students can track student progress for individual courses. This research tried to determine the success of the Moodle Information System at the University of Belize. 50 Questionnaires were answered by students with the primary focus of this study was to determine the benefits moodle provides to its users – the students. The research concludes by discussing the Implications, Limitations and recommendations to Moodle.