Evaluating the Success of the Human Resource Management System at a Local Telecommunication Provider in Belize City

Abstract

PeopleSoft System was successfully implemented at Belize Telemedia Limited in 2011, in the accounting section. The purpose of the implementation of PeopleSoft System at BTL was to aid in the HR section, so as to have employees effectively and efficiently executing, their duties. The systems can help the company to achieve their goals, improve operational excellence and decision making within, their departments which will in return provide the best service to their customers and employees. It is, however unknown the level of difficulty or ease of using the system. The first method we took was to collect primary data from employees at the Belize Telemedia Limited who are direct users of the PeopleSoft System. Secondly, the data was analyzing and compared. Finally, the paper discusses the overall success of the PeopleSoft System at Belize Telemedia Limited.