Evaluating the Success of the Social Security Board’s Online Portal

Abstract

This research looks at how effective the Online Portal at the Social Security Board of Belize is to its employees. The Social Security Board’s Online Portal offers a wide range of services to its user with a fast and easy signup. The system allows for 24 hours access to its users, and it is said to save time especially for business owners with organization holding great amounts of workers. The SSB also advertises lack of need to stand in a line because payments and other transactions can now be accessed online. Aside from assessing the effectiveness of the Online System, this research also looks at how efficient the system is, and how satisfied the users of the system are.