Online Food Ordering System - Chon Saan Palace

Abstract

Typically in a restaurant food order process involves multiple steps for ordering the food where it all starts by a customer gazing the paper based menu and then inform to the waiter what he or she would like to get. Usually the process requires that the customer has to be seated before starting. An alternative method for the customers is a “Food Pre-Order System using Web Based Application” in which customer can be able to create the order long before they approach the restaurant or to be delivered to their house, using Smartphone. The list of selected pre-ordered items shall be shown on the kitchen screen, and when confirmed, order slip shall be printed for further order processing. This solution provides easy and convenient way to select pre-order transaction form customers. Additionally, the study has shown that customers and the business have an interest in adopting this ordering method due the convenience it provides.