An Evaluation of the Success of Moodle at the University of Belize
Keywords:MOODLE, Management System, Information System, Learning Management System
AbstractAbstract We always knew that technology had its many benefits; decreasing costs, improving efficiency, improving performance and making life generally more flexible. In the wake of a global pandemic, we have come to see just how important technology and learning management systems really are. Moodle was not fully being utilized before the pandemic and so urgent changes were implemented to meet university needs. Our research group has decided to approach this research from the perspective of a comprehensive evaluation from both perspectives in hopes of closing the gap on the weaknesses of the system as well of those of the university in wake of the global pandemic that has forced the university to fully migrate online far sooner than it originally planned. Our review on MOODLE adopts the The Delone and McLean (1992, 2003) Information Success (IS) model to evaluate the success at the University of Belize. The six dimensions we address in this paper includes: net benefits, intention to use system, user satisfaction, and three independent variables including system quality, information quality and service quality (DeLone & McLean, 2003). Data collected from questionnaires submitted to both lecturers and students were analyzed and the findings of our research provide several implications and recommendations for the University of Belize for MOODLE and it’s continued use as the main LMS for the university. Our hypothesis was supported by the data collected and our discussion includes the limitations faced as well as recommendations for the university if they are to go fully digital in the near future. We have concluded that MOODLE is sufficient for the needs of the university as it relates to its short term objectives as well as the student body in terms of affordability and accessibility.This paper serves as a contribution of a more indepth look at this LMS and what it can offer to the university’s management and student body going fully digital in the very near future.
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