Evaluating the Success of Moodle: The Learning Management System at Independence Junior College

Abstract

Moodle is a well-known learning platform that enhances students' online learning success. The software has been installed at Independence Junior College (IJC) to add value to the institution. This study utilizes DeLone & McLean Information Success Model as an instrument to evaluate the success of Moodle at Independence Junior College. This model includes the following six dimensions: information quality, system quality, service quality, use, user satisfaction and perceived net benefits. Also, to these existing dimensions, two other constructs were added; computer self-efficacy measure and complementary technology. This research paper is based on eight different dimensions to measure the success of the Moodle system at IJC. Moodle at IJC is a web-based system that is used by both lecturers and students.  Students access documents, they take quizzes/tests, they track grade reports for each class and conduct online classes. Questionnaires were distributed among first and second-year student. The results indicated that most students are satisfied with the information system and overall they believe that the Moodle system is moderately successful. However, user satisfaction had a significant effect on this area because they believe that some improvements can still be done to the system to provide better services. Therefore, this research shows that the success rate of the Moodle information system is moderately high because it has proven to be very useful to students as it has improved online learning at ICJ.